Customer Service

Superpowers

Your customers have more power than ever over your business reputation. In a world where a single online review or social media post can shape public opinion, you want your customers to be amazed at your exceptional customer service.

Imagine the impact of a negative customer experience going viral. It's a high-stakes environment where average service is no longer enough. Your customers demand interactions that leave a positive, lasting impression. Falling short in this can mean losing not just one customer, but potentially dozens more.

Now imagine the opposite. Your interactions are so memorable that people talk about them. That sets you on the path to growth.

CONTACT

jim@jimmanningspeaks.com

617-223-1700

Jim Manning

SPECIALITIES

  • Customer Service

  • Santa’s Leadership Lessons

  • Engage Your Audience